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Security Threats To Wireless VoIP
Most wireless internet problems are ‘over the air’ encryption
and security:
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Ordinary phone users too can experience the problem of
some one tapping into their line and listening. But with a physical
medium it is easy to detect and stop. Wireless VoIP not having a
physical medium increase the problem as detection is even more difficult.
Widespread deployment in case of enterprises may only increase
the problem many times more. The IT managers must consider more
monitoring to find out if there are any compromises to the data
or security or any unusual behavior of the users. As any hacker
can target multiple devices and create problems in the functioning
of the network once they have gained access.
VoIP Wireless phones are adding many other features and
the entry point for malicious attack become more. Blue tooth, e-mail,
client web browser, media players, Wi-Fi and many other applications
could be used as back door entry for hackers. Open source commercial
tool continually test the phones and networks and opting for a reliable
vendor is always the best option.
Wireless scanners can always be used, for example, a blue
tooth scanner if used in a railway station or airport can grab user’s
data. The best option is to switch off wireless functionality when
it is not required.
Many hackers within hotels and conference areas to specifically
target Wi-Fi phones/wireless VoIP phones set up rogue points. Enterprises
will have to guard against these rouge access point to the enterprise
network. The best possible means would be to have proper authentication
for all the devices connected to the network and strong encryption
technologies for the data.
Enterprises will face targeted attacks on VoIP. They may
not disclose it for fear that other will find loop holes in their
network. Yet one must always remember it is not the spoken information
that is important. Hackers look for text information that is privy
to individuals and if a specific user is targeted it is easier obtained
from their devices than from listening to the calls.
With laptops, you have a network interface card and there
are tow modes of operation. One is the ‘ad hoc mode’
and the second is ‘dual –homing mode’ (simultaneous
connection between two networks) Wireless in ‘ad hoc mode’
are most vulnerable to attacks. The manufacturer sets in ad hoc
mode and many wireless users do not even know their device is in
this mode. Some use their device and forget to turn it off after
use. Hackers can use this Wi-Fi and gain information to passwords
and credit card information.
In case of the Dual homing and ad hoc being, active hackers
use the ad hoc mode to get into the wired enterprise network. Therefore,
the best option when connecting to the enterprise network see that
this is through a wired connection and turn off the connection to
the wireless network.
Most still rely on Wired Equivalent Privacy (WEP) a protocol
of 892.11 networks. WEP is found to be inadequate in authentication
and encryption. WPA-Wi-Fi Protected Access is a protocol of 802.11i
and uses sophisticated key hierarchy and strong encryption methods.
With mobile and cell phones penetrating the market of telephone
systems there is an inherent advantage of wireless VoIP. Security
concerns are paramount to any technology and are not one day issues
but a perennial problem. It is therefore best to be vigilant everyday
than to be sorry later.